How we work
Each phase covers what happens, so you know what is coming and what we need from you at each stage.
Phase 01
We visit the site, review whatever you already have and confirm what the project actually involves.
You get a clear picture of the scope before anyone talks about a number.
We meet you at the site or space and go through what is actually there: existing conditions, what stays, what comes out, how the building is served, and what the site and building allow. Bring whatever you have: drawings, a lease exhibit, or a sketch.
We agree what is included and flag anything still open before it becomes a price. Most trouble on a commercial job starts as an assumption nobody wrote down.
Phase 02
We define the scope and price the work line by line, and explain what is driving the cost.
You can see exactly what you are paying for, and what would change it.
The number is built against the scope we just agreed, not a square-foot average. Where something cannot be known until a wall is opened, we say so and price it as an allowance rather than burying it. You can see what sits behind each line, and what would move it.
Phase 03
We schedule and coordinate the trades, handle submittals and inspections, and keep the schedule and the budget visible as they move.
A single point of contact throughout, and no chasing for an update.
We handle submittals and coordinate with the city through approval, working with your design team on anything that comes back.
We schedule and coordinate the trades and keep the sequence moving, including when a trade finds something nobody could see at the walk-through. If people are still working in the space, the job is phased around them.
We call inspections as the work reaches them and deal with anything that comes back, rather than letting corrections stack up at the end.
Phase 04
Punch list, final inspections and handover through certificate of occupancy, backed by a one-year workmanship warranty.
The space is finished, signed off, warrantied and ready to occupy.
We walk the space with you, list what is unfinished, and work that list down. Closeout runs through final inspections to certificate of occupancy where the project requires one.
Paloma backs its workmanship with a one-year warranty, subject to the terms and exclusions in the signed construction agreement.
Communication
Your project stays with the team that priced it, so you are not handed to someone reading the file for the first time. You have a point of contact who has been on the job since the walk-through.
When something changes on site, you hear it from us with what it means for the date and for the number.
Tell us where the project is and what needs to happen.